Return and Refund Policy

RETURN & REFUND POLICY

Thanks for shopping at New York Bird Supply.

If you are not entirely satisfied with your purchase, we’re here to help.

RETURN

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

REFUND

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund with in 24 hour, to your card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.